Dear Patients,
We want to take a moment and connect with you directly as the coronavirus (COVID-19) continues to impact our communities, our clients, and our health care team.
The well-being and safety of our patients, families and our team are our top priorities and will always be at the heart of every decision we make.
As the status of COVID-19 unfolds, we have made numerous adjustments to the way the clinic operates following the guidelines and recommendations as outlined by Public Health of Ontario and the World Health Organization, and implementing all the best practices to limit and prevent further spread of the COVID-19.
We want to remind you, these changes are only temporary and will be in place to optimize the health and safety of our community. We ask for your patience and understanding as we deal with the impact of COVID-19.
Are you open?
Yes, all of our sites remain open. Our operating hours are the same as always.
Do I have to come to the clinic to be cared for?
All patients are expected to present themselves at their regular clinic at the time of their scheduled appointment. All clinics are currently operating at normal capacity. Please note, all patients must also leave a urine sample at their appointments unless otherwise instructed by their physician.
What have we done about COVID19 in our clinic?
If you come in person to our clinics you would see many steps taken to keep everyone safe during COVID19.
What if I am sick?
Please do not come into the clinic. Call the clinic for instructions on how to proceed.
What about my counselling?
We continue to have counselling available to you. This is all being done by telephone. If you feel you need to connect with a counsellor, please call the clinic and they will coordinate a telephone session with counselling.
Thank you
Recovery Care