Virtual Care
The Virtual Care Program is designed to provide essential support to individuals struggling with Substance Use Disorder (SUD) and addiction by offering accessible, remote healthcare services. This program is particularly beneficial for those who:
- Have work commitments that make in-person visits difficult.
- Live in remote areas or outside the Recovery Care service area.
- Feel uncomfortable attending a clinic due to stigma concerns.
Program Eligibility & Referral
Individuals can self-refer using the contact form below, or physicians can submit referrals through the RAAM referral form. Acceptance is determined by a physician based on each person’s treatment needs.
Virtual care appointments are only offered to Ontario residents.
Our Process
Step 1
Referral Submission
Self-referral or physician referral.
Step 2
Initial Contact
A Virtual Care Coordinator contacts the patient.
Step 3
Requirements Completion
Patients complete requisitions, submit a valid health card, and sign necessary agreements.
Step 4
Intake Questionnaire
The patient provides essential medical and personal information.
Step 5
Appointment Scheduling
An appointment is scheduled via Ontario Telemedicine Network (OTN).
Step 6
Physician Assessment
A doctor evaluates whether virtual care is the appropriate treatment option.
Step 7
Treatment and Follow-Up
If approved, treatment and follow-up care begin.
Our Virtual Care Programs
Confidentiality
The information shared within this organization is strictly confidential and intended only for authorized individuals. We are committed to protecting the privacy and security of all personal and sensitive information. Any unauthorized disclosure, copying, or distribution of this information is strictly prohibited.
For questions regarding confidentiality policies, please contact the Cornwall location.
Contact Us
Contact us to learn more about the services offer through virtual care.
Virtual care appointments are only offered to Ontario residents.